The fee beneath the fee. 6 stories.
A federal class action says Uber pitches Uber One to existing customers as a promotional offer, then enrolls them in a $9.99-a-month auto-renewing subscription billed to the card already on file. The membership promises customers can cancel anytime, which the lawsuit says is the part that takes the longest.
Newark apartment renters have been paying a fee that the city has now eliminated. Nobody is explaining what the fee was for in the first place.
Seven Pennsylvania district attorneys are now jointly pursuing Vivid Seats over fees that only surface at the end of checkout. The price on the listing was, allegedly, never the price.
YouTube is being sued over the Premium tier it sold as ad-free with 'no interruptions.' The complaint is that the interruptions kept coming anyway.
A class action claims The Washington Post quietly used customers' own data to decide how much to charge each of them for a subscription. Democracy dies in darkness; your personalized price, apparently, is set there too.
Adobe agreed to a $150 million settlement over claims it buried the cancel button and larded subscriptions with surprise termination fees. It turns out the hardest thing Adobe ever shipped was a way to actually leave.